PART I: COMMUNICATION SKILLS - I
Course Code: 11211B
Learning objectives:
1. To make students to understand the basic skills of Communication.
2. To acquaint students with the important features of Communication skills.
BLOCK I: COMMUNICATION: AN INTRODUCTION
Unit - I Communication – Meaning – Types- Importance
Unit – II Barriers to Effective Communication – Principles – Principles of Effective Communication
BLOCK II: ORAL COMMUNICATION
Unit – III Oral Communication – Meaning – Importance- Forms of Oral Communication
Unit – IV Intonation –Meaning – Function- Types Preparation of Speech- Steps Involved
Unit – V Principles of Effective Oral Communication
BLOCK III: WRITTEN COMMUNICATION
Unit – VI Written Communication – Meaning –Steps – Importance- Advantages Use of words and Phrases
Unit – VII Sentence – Meaning –Sentence formation- Characteristics of an Effective Sentence
Unit–VIII Paragraph Writing –Essay Writing –Steps Involved –Outline-Layout – Contents-Drafting-Correction- Final Draft
BLOCK IV: OFFICIAL COMMUNICATION
Unit – IX Application for Employment and Curriculum Vitae –Steps involved
Unit – X Non –Verbal Communication – Meaning –Types –Body Language –Postures-Gestures –Facial Expressions –Eye Contact
Unit – XI Report Writing –Report –Types of Reports –Format of a Report
Unit – XII Essentials of a Good Report –Preparation of Report-Procedure Involved
Unit – XIII Meetings-Purpose of the Meeting – Procedure
Unit–XIV Group Discussion–Quality of Content-Participation –Logical Presentation –Behavioural Skills
References:
1. Krishna Mohan & Meera Banerjee, Developing Communication Skills, 2005.
2. Geetha Nagaraj, Write to Communicate, 2004.
3. Wren & Martin, English Grammar and Composition, 2002.
4. Dale Carnegie, How to Win Friends and Influence People, 1981.
5. Dale R Jordan, Language Skills and Use.
6. Gartside L. Bahld, Nagammiah and McComas, Satterwhite, Modern Business Correspondence.
7. Rajendra Pal and Kortahalli J S, Essentials of Business Communication.
8. Wallace, Michael J, Study Skills in English.
9. Editors of Readers Digest, Super Word Power.
Source: https://ws.alagappauniversity.ac.in/CDOE/Syallabi?Mode=1
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